Privacy Policy

Effective Date: 1st January 2023

Thank you for choosing Rentloco! This Privacy Policy outlines how Rentloco collects, uses, discloses, and protects the personal information you provide to us when accessing or using our website and services. By using Rentloco’s website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect:

    • Personal Information: When you create an account, make a rental request, or interact with our website, we collect personal information such as your name, contact details (address, phone number, email address), and payment information.
    • Rental Preferences: We may collect information about your rental preferences, such as the type of furniture or electronics you are interested in, rental durations, and delivery preferences.
    • Usage Information: We collect information about your interactions with our website, including browsing activity, IP address, device information, and referral source.
    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.
  2. Use of Information:

    • Provide and Improve Services: We use the information collected to facilitate your rental requests, deliver rented items, process payments, and improve our services based on user preferences and feedback.
    • Communication: We may use your contact information to communicate with you regarding your rentals, provide updates, respond to inquiries, and send promotional materials (where permitted by law).
    • Personalization and Analytics: We analyze usage data to better understand user behavior, preferences, and trends to improve our website, services, and marketing efforts.
    • Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforce our terms of service.
  3. Information Sharing:

    • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners, payment processors, and customer support providers.
    • Rental Partners: In order to fulfill your rental requests, we may share your information with our rental partners who supply the rented items you choose.
    • Legal Requirements: We may disclose your information if required by law, court order, or government regulations, or if we believe it is necessary to protect our rights, property, or safety, or that of our users or the public.
  4. Data Security:

    • We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
    • While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
  5. Your Choices:

    • You can review and update your personal information by accessing your account settings or contacting us directly.
    • You have the right to opt-out of receiving promotional communications from us. You can unsubscribe using the provided opt-out mechanism in our communications.
  6. Children’s Privacy:

    • Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us to have it removed.
  7. Changes to this Privacy Policy:

    • We reserve the right to modify this Privacy Policy at any time. We will notify you of significant changes by posting the updated version on our website or through other communication channels.
  8. Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at Contact us .

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