Effective Date: 1st January 2023
Information We Collect:
- Personal Information: When you create an account, make a rental request, or interact with our website, we collect personal information such as your name, contact details (address, phone number, email address), and payment information.
- Rental Preferences: We may collect information about your rental preferences, such as the type of furniture or electronics you are interested in, rental durations, and delivery preferences.
- Usage Information: We collect information about your interactions with our website, including browsing activity, IP address, device information, and referral source.
Use of Information:
- Provide and Improve Services: We use the information collected to facilitate your rental requests, deliver rented items, process payments, and improve our services based on user preferences and feedback.
- Communication: We may use your contact information to communicate with you regarding your rentals, provide updates, respond to inquiries, and send promotional materials (where permitted by law).
- Personalization and Analytics: We analyze usage data to better understand user behavior, preferences, and trends to improve our website, services, and marketing efforts.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, legal processes, or enforce our terms of service.
- Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as delivery partners, payment processors, and customer support providers.
- Rental Partners: In order to fulfill your rental requests, we may share your information with our rental partners who supply the rented items you choose.
- Legal Requirements: We may disclose your information if required by law, court order, or government regulations, or if we believe it is necessary to protect our rights, property, or safety, or that of our users or the public.
- We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
- You can review and update your personal information by accessing your account settings or contacting us directly.
- You have the right to opt-out of receiving promotional communications from us. You can unsubscribe using the provided opt-out mechanism in our communications.
- Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us to have it removed.